Lourdes E. 'Alfie' Alvarado-Ramos, Director
Alfie Alvarado serves as the Director of YOUR Washington State Department of Veterans Affairs. The Department is the statewide advocate for connecting our veterans to their earned benefits and services.
Alfie was born in Puerto Rico and served 22 years on active duty retiring in August 1993 as the Command Sergeant Major of Madigan Army Medical Center and Troop Command, Joint Base Lewis McChord. During her military career, she was the recipient of awards and decorations that include the Legion of Merit, Order of Military Medical Merit and Expert Field Medical Badge.
Her experience and education center in the management of medical services delivery and human resources management. She is alumni of the Harvard University John F. Kennedy School of Government Executive Program, the University of Washington Executive Management Program and holds a Master’s Degree in Health Care Administration. She is a licensed Nursing Home Administrator.
As WDVA Director, Alfie is a member of Governor Jay Inslee’s Executive Cabinet and serves as the Chair of the Governor’s Healthy and Safe Communities Council which is charged with fostering the health of Washingtonians from a healthy start to a safe and supported future and Co-Chair of the Washington State Military Transition Council.
She is the recipient of local, state and national awards including the Governor’s Distinguished Management Leadership Award, the Lifetime Achievement Award for women in the military from the Young Women’s Christian Association (YWCA) and the Veterans Affairs Secretary’s Leadership Award.
Gary Condra, Deputy Director
Gary Condra is the Deputy Director of Your Washington State Department of Veterans Affairs. Prior to this appointment he served as the WDVA Chief Financial Officer, responsible for accounting, budget, capital projects, compliance, emergency management and risk management.
He joined WDVA in June 1998 as the Associate Superintendent of the Washington Soldiers Home, Orting, Washington. Over time he added Retsil’s business office responsibilities which led to his becoming the Budget and Special Projects Manager for WDVA. He successfully led both the new facility construction at Retsil and the construction of the first State Veterans Cemetery in Medical Lake.
Prior to joining Veterans Affairs, Gary spent 20 years in the United States Army Medical Service Corps and retired in 1998 as a Lieutenant Colonel. In the Army, Gary worked with a number of innovative programs in military healthcare including a system of community based, contractor operated primary healthcare clinics known as PRIMUS; the CHAMPUS Reform Initiative; a local managed health care demonstration program known as Catchment Area Management; and the national TRICARE program which offers managed care, preferred provider network and indemnity insurance program options to military families. During his military career, he was the recipient of numerous awards and decorations to include the Legion of Merit, Order of Military Medical Merit and Meritorious Service Medals.
Gary holds a Masters degree in Health Care Administration from Baylor University and a Bachelors degree from the University of Tennessee. He is a life member of the Military Officers Association of America and a member of the American Legion. He is married to Rebecca and has two adult children Christopher and Sara.
Mary Forbes, Assistant Director
COL (Retired) Mary Forbes graduated from the US Military Academy in 1983, the US Army War College in 2006, and served on active duty with the US Army and the Washington Army National Guard for over 26 years. As the Assistant Director for Veterans Services at the Washington State Department of Veterans Affairs, Mary Forbes champions federal and state initiatives to end veteran homelessness. Her efforts have resulted in communities greatly expanding their capacity to serve homeless veterans and significantly reduced the number of homeless veterans in the state over the last four years. As a result of multiple years of community engagement, she was recognized by the White House as a “Women Veteran Leader Champion of Change” in February 2014 and received the Governor’s Award for Leadership in Management in June 2014. Mary’s guiding principles of building partnerships, fostering productive relationships and providing world class customer service at the Washington State Department of Veterans Affairs have proven to be successful for veterans and their families in Washington State.
Erwin Vidallon, Chief Financial Officer
Erwin Vidallon is the Chief Financial Officer of YOUR Washington State Department of Veterans Affairs (WDVA). Most recently, he was an Investment Officer with the Washington State Investment Board (WSIB) where he served in that capacity for 7 years. His primary focus was in real estate-related investments globally. He participated in managing the real estate portfolio, including implementation of investment strategies, investment management, monitoring, and overseeing real estate investment partnerships. Prior to his appointment as an Investment Officer, he was WSIB’s Finance and Budget Director for 3 years managing the agency’s budget, accounting and office support services. He also served with DSHS as the Chief Financial Officer for Western State Hospital.
Erwin has spent more than 24 years in public service in various budget, financial management and operational leadership roles, including Budget Manager for WDVA back in 1998.
He holds a Bachelor’s degree from The Evergreen State College with an educational focus on financial management and organization psychology. He’s also an alumnus of the University of Washington Executive Management Program. He is a proud father of three children.
Heidi Audette, Communications and Legislative Director
Born and raised in Beaver Falls, Pennsylvania, Heidi Audette moved with her family to Olympia, Washington after graduating from high school.
She completed her Bachelor of Science with an emphasis in Public Policy at Montana Tech of the University of Montana. After graduation, she moved back to Olympia and was hired by the House of Representatives in the Office of the Speaker. She spent several years in the Speaker’s Office and was later hired as a House Research Analyst focusing on K-12 Education.
In 2000, Heidi was hired as the Legislative Liaison for the Washington State Department of Veterans Affairs. Several months later, she also assumed the responsibilities of the Communications Director. Heidi has been fortunate to work on legislation creating the Armed Forces License Plates and the Veteran Owned Business Registry and on events such as the dedication ceremony for the Washington’s first State Veterans Cemetery and the re-dedication of the WWII Memorial.
Heidi is married with two children and lives in the Olympia area.
Sarah Conly, Human Resources Director
Rudy Lopez, Washington Veterans Cemetery Director
Rudy Lopez is a 30-year veteran of the United States Air Force, holding various positions in the medical field including the Air Force Pharmacy Career Field Manager. His assignments include numerous bases stateside as well as overseas in Turkey and Germany. He deployed and served as the 332d Expeditionary Medical Group Superintendent, Joint Base Balad, Iraq in support of Operation Iraqi Freedom in 2007, and served as the interim 15 Airlift Wing Command Chief, Hickam AFB Hawaii in 2009.
As the Veterans Cemetery Director, Lopez is responsible for planning, coordinating, and directing the administration and operation of the State Veterans cemetery."Throughout my career I've had the privilege of serving our military members, veterans and their families” said Lopez. “I'm honored and humbled to be given this opportunity to continue to serve that same community of great Americans throughout the inland northwest."
Lopez and his wife both originate from El Paso, Texas, and have one son. The family made Spokane, Washington their new home.
Lael Hepworth, Walla Walla Veterans Home Superintendent
The Washington State Department of Veterans Affairs is proud to announce the appointment of Lael Hepworth as the first Superintendent of the Walla Walla State Veterans Home, scheduled to open in the winter of 2017. Hepworth previously served as the Superintendent of the Washington Soldiers Home, Orting in 2013 before accepting a position with the California Department of Veterans Affairs.
“Lael’s patient demeanor and genuine compassion for each and every veteran he encounters are just two of the many traits that make him the right licensed nursing home administrator for this position,” said Gary Condra, WDVA Deputy Director.
Hepworth served nearly ten years in the Army National Guard as a field artillery cannoneer and as motor pool sergeant in a medical unit.
Hepworth, his wife Jenny and their three children will be making their home in Walla Walla and look forward to becoming a part of the community.
Ron Bergstrom, Superintendent Washington Veterans Home
Chad Salter, Superintendent of the Spokane Veterans Home
Chad Salter is a Veteran of the United States Army where he served for 8 years at Landstuhl, Germany and at Joint Base Lewis-McCord at Madigan Army Medical Center teaching Dental Forensics and assisting in Oral & Maxillofacial Surgery department. Chad has worked at Huron Healthcare Consulting as an Analyst, the VA as a Senior Data Analyst, and the United States Army as a Staff Sergeant, Program Manager, and Associate Director of the Oral & Maxillofacial Surgical Program. He has a passion for long-term care and working with Veterans. He has two Masters degrees, one in Business Administration with a Human Resource Management concentration and a Master’s in Public Administration. He has his undergraduate in Healthcare Administration; all of his degrees are from the University of Phoenix. Chad is originally from Colville, WA and is excited to serve with the Washington Department Veterans Affairs as the Superintendent at the Spokane Veterans Home. He and his family are honored to hold this position and look forward to caring for those who served and protected us. Chad is married to Aleshia Kienke and has three children.
Terrell Leno, Superintendent at Washington Soldiers Home
We are pleased to announce the appointment of Terrell “Terry” Leno as our Superintendent at Washington Soldiers Home, Orting, WA. Terry comes to us with 34 years’ experience as a Long Term Care Health Care Administrator. His experience includes 3 years’ experience as the CEO of a Health Care Corporation which included Skilled Nursing, Assisted Living, and Hospice, Home Health services as well as a Therapy Clinic. Terry served in Viet Nam as a Senior Combat Medical Corpsman. He currently resides in Chehalis, WA. He is married with five boys and one very loving Boxer Dog.