1.1 Purpose
This policy recognizes that it may be necessary to include links on the Washington State Department of Veterans Affairs website to websites outside the Washington State Department of Veterans Affairs control. The purpose of this policy is to clearly state that the Washington State Department of Veterans Affairs is not a public forum for communication and debate. Links to external websites from the Washington State Department of Veterans Affairs pages are established and retained at the discretion of the Washington State Department of Veterans Affairs . The policy also provides guidelines on when links to external sources are inappropriate.
The Purpose of the Washington State Department of Veterans Affairs website is to promote public service to citizens and businesses by:
- Expanding business and citizen access to government services and government information;
- Offering an easy and convenient process to conduct online transactions with State government;
- Accelerating the delivery of quality online government services;
- Improving the level of customer service from State government; and
- Extending online government services to all citizens in Washington State.
1.2 Definitions
"Washington State Department of Veterans Affairs website" shall mean the Internet portal operated and maintained by the Washington State Department of Veterans Affairs. The Washington State Department of Veterans Affairs is not a forum for public communication and debate. The criteria outlined in this Policy have been established to ensure that the Washington State Department of Veterans Affairs website remains a non-public forum.
"Washington State Department of Veterans Affairs Internet Properties", "Web pages" and "Web pages operated by the Washington State Department of Veterans Affairs " shall mean Web pages whose content is under the direction and control of the Washington State Department of Veterans Affairs.
"Purpose" shall mean the stated purpose of the Washington State Department of Veterans Affairs website in this policy.
"External website" shall mean all websites other than the Washington State Department of Veterans Affairs website.
1.3 Applicability
This policy applies to the Washington State Department of Veterans Affairs website and other Washington State Department of Veterans Affairs Internet properties. Links to the following types of Web pages may be included in the Washington State Department of Veterans Affairs website:
- Other Governmental Units & Educational Institutions - Washington State Department of Veterans Affairs may provide links to other federal, state, and local governmental units that provide additional services and information that the Washington State Department of Veterans Affairs website users may find of interest.
- Private Organizations - Washington State Department of Veterans Affairs may provide links to private organizations if these organizations offer services that complement the Purpose, information and services offered by the Washington State Department of Veterans Affairs and if the links meet the Acceptance Criteria stated in this policy.
Washington State Department of Veterans Affairs may provide links to websites that are not controlled, maintained, or regulated by the Washington State Department of Veterans Affairs, and as such the Washington State Department of Veterans Affairs is not responsible for the content of those websites.
Use of information obtained from External websites is voluntary. Any information obtained from an External website is not guaranteed by the Washington State Department of Veterans Affairs and the user should review the accuracy of any information before relying upon it. Reference to any specific commercial product, process, or service by trade name, trademark, or otherwise does not represent endorsement or recommendation by the Washington State Department of Veterans Affairs.
1.4 Guidelines for establishing a link, resource, or calendar event from the agency's website to an external website
Using the following Acceptance Criteria, the Washington State Department of Veterans Affairs will review every link and decide whether it is appropriate and relevant:
- The External website or calendar event corresponds with the Purpose of the Washington State Department of Veterans Affairs.
- Connection to WDVA Mission or Vision.
- Focus on Veterans, Families, Military Personnel, Military Spouses, etc.
- In general, events should be free of charge for those listed above. Some exceptions may be made for benevolent organizations raising funds to benefit those listed above.
- Local, State, and Federal Governments.
- Non-profit organizations and Veteran Service Organizations WDVA partners with.
- The External website is appropriate with respect to the Purpose of the Washington State Department of Veterans Affairs. An inappropriate website may include, but is not limited to:
- A website that exhibits hate, bias, discrimination, pornography, libelous or otherwise defamatory content;
- A website that advocates or promotes the use of alcohol, tobacco, or illegal drugs;
- A website that lobbies, advocates, or advances the policies and priorities of a particular industry, organization or enterprise. This includes sites of non-profit organizations;
- A website that belongs to or supports a political affiliation;
- A website that furthers the agenda of a political organization or candidate running for office;
- A website that promotes or makes available adult or sexually oriented entertainment or materials;
- A website that promotes, opposes, or makes available weapons or gambling.
Additionally, the Washington State Department of Veterans Affairs reserves the right to deny links if it determines that a website contains misleading or unsubstantiated claims, conflicts with the Purpose of the Washington State Department of Veterans Affairs or does not meet one or more of the criteria set forth in this policy.
1.5 Guidelines for establishing a link to the Washington State Department of Veterans Affairs website From an external website
Advance permission to link to the Washington State Department of Veterans Affairs website is not necessary; however, website users should be aware that the website sub pages, including the pages of other state agencies and local governments, may change at any time without notice. Anyone linking to the Washington State Department of Veterans Affairs website should continuously verify links to sub pages.
Anyone linking to the Washington State Department of Veterans Affairs website shall not display the Washington State Department of Veterans Affairs Web pages within frames, present the Washington State Department of Veterans Affairs content as its own, or otherwise misrepresent the Washington State Department of Veterans Affairs content, and they should not misinform users about the origin or ownership of the Washington State Department of Veterans Affairs content. Certain information on the Washington State Department of Veterans Affairs may be trademarked, service-marked, or otherwise protected as intellectual property. Protected intellectual property must be used in accordance with state and federal laws and must reflect the proper ownership of the intellectual property.
1.6 Link oversight and monitoring
Washington State Department of Veterans Affairs shall establish procedures to monitor the implementation and continuing oversight of this policy.
These procedures shall include:
- A process to review all new requests for links from a Washington State Department of Veterans Affairs Web page to another Web page to ensure compliance with this policy prior to granting the request; and
- A quarterly review of not less than seven (7) percent or a quantity of thirty-five (35) of the then current external content links for each Washington State Department of Veterans Affairs Internet Property, whichever is less, to ensure that such links still comply with this policy.
1.7 Removal of content
Washington State Department of Veterans Affairs reserves the right, in its sole discretion, to remove links if it determines that an External website contains misleading or unsubstantiated claims, conflicts with the Purpose of the Washington State Department of Veterans Affairs , or does not meet one or more of the criteria set forth herein.
Links from the Washington State Department of Veterans Affairs website will be reviewed regularly and may be removed for any of the following reasons:
- The link no longer points to the original information or resource to which it was intended to point;
- The website contains inaccurate or misleading information or has changed such that it is no longer in compliance with the acceptance criteria;
- Access to the information has become difficult due to non-standard formatting, lengthy download times, or intrusive advertising;
- The website is permanently unreachable or remains unavailable for a lengthy period.
Removal of external links on the above bases will be permitted whether or not the Washington State Department of Veterans Affairs is legally obligated to act upon any information of which it is aware.