We want to make working with Washington State Government easier

The state of Washington wants to learn more about your interactions with its government services to better support your needs. Please take this 15-minute survey https://watech1.qualtrics.com/jfe/form/SV_723xYcpmStRfemi?Agency=WDVA&Channel=website for a chance to win a $200 gift card (your choice of 1,000+ options)!

Digital Navigator Program kicks off!

Washington State Department of Veterans Affairs launched the Digital Navigator Program to connect Veterans and their families to earned benefits, healthcare, and services.  

veteran with chromebook

It is a grant-funded program through the Department of Commerce that provides eligible Veterans or their families with a kit containing two years of talk, text, and data through T-Mobile, a Samsung Chromebook and a REVVL 5G phone with hotspot-enabled capability.

The program will focus on Veterans in underserved rural areas, elderly Veterans, Veterans of color, Homeless Veteran Reintegration Program Participants, and Veterans participating in higher education or apprenticeship. Additionally, the Digital Navigator Program provides digital equity and inclusion to all participants. 

Digital Navigators and WDVA staff will assist with program intake forms, digital literacy and technical application skills training, and enrollment in the Affordable Connectivity Program. 

The eligibility requirements for this program are: 

You must be a (an):

  • Veteran (with a discharge that is not dishonorable)  
  • Active-duty military   
  • Reserve Member        
  • National Guard Member
  • Spouse or child living in the same household of a qualified individual
  • Spouse or child who is actively receiving benefits from a deceased Veteran or Active Duty servicemember 

And at or below 200% of the Federal Poverty Guideline for your household size (household size includes yourself).Households may also be eligible for the USAC Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines. 

VA disability, compensation, and other tax-exempt allowances are not counted as income. 

Veteran receiving assistance with a cellphone








Your WDVA Digital Navigator Program launched the first equipment rollout at the Washington Soldier's Home in Orting on March 23.  The team serviced 45 Veterans and provided them with kits containing a Samsung Chromebook, cellphone, and two years of talk, text, and data through T-Mobile.
WDVA and T-Mobile staff assisted Veterans with intake forms, digital literacy, technical application skills training, and computer and cellphone setup support.

Kimberly sharing information with group of veterans

“I enjoy assisting our Veterans get connected to technology, and some for the first time. This role allows me to give    back to those who have sacrificed and given so much to our country. Working with Veterans always leaves me with a smile on my face and the drive to continue serving!",” said Kimberly Danley, Digital Navigator, Washington Department of Veterans Affairs

 “Your WDVA team has been working hard to roll this program out. Our Veterans have earned these benefits and I could not be prouder helping to ensure they have the access they need,” said Samuel Herbst, Digital Navigator    Program Manager, Washington Department of Veterans Affairs.

WDVA Digital Navigators will travel throughout Washington to distribute kits by June 30 to eligible Veterans, Servicemembers, or their families. 

The digital intake form is NOW live! For more information about the program or to apply, call 1-800-562-2308 or visit Digital Navigator Program | WDVA (wa.gov)  

Digital Navigator Team