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WDVA COVID-19 Updates for State Veterans Homes, THP, and WDVA Offices

Services available during COVID-19 Central Office is video, phone, and email appointments only.  1-800-562-2308 or



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WDVA COVID-19 messages and status updates for family members of Veterans Homes residents


Central Office is video, phone, and email appointments only. 
1-800-562-2308 or

COVID-19 Safety Measures - WDVA Veterans Services Offices - UPDATE ON AVAILABILITY OF SERVICES

All Washington Department of Veterans Affairs Veteran Services and Counseling & Wellness Programs have transitioned to phone or video appointments with Veterans and their Families. Thank you for your understanding and patience.

  • Olympia Central Office: Olympia Central Office is available for appointments via phone or online. For more information, please call 1-800-562-2308 or email
  • King County Service Center: King County Veterans Services Office will be available by phone at 206-454-2799.
  • Spokane Veterans Service Center: Spokane Veterans Services Operations is available for appointments via phone or online. For more information, please call 509-477-3690 or email
  • Transitional Housing Programs: Transitional Housing Programs is open. Admissions to THP are on a case-by-case basis. For more information, please call 1-800-562-2308.
  • HVRP/DOL-VETS: Is available to provide services via phone or online. For more information, please call John Stevens at 1-800-562-2308.
  • JBLM WDVA Hawk Center Office: The Hawk Career Center is closed to the public. For questions, please call 1-800-562-2308.
  • Catholic Community Services of Western Washington (CCSWW): Offices will remain open. For more information, please call 253-259-4870
  • Port Orchard, Orting, Spokane & Walla Walla Veterans Homes: Visitors Restricted to compassionate care ONLY. Contact your care team at the Veterans Home for questions.
    • Walla Walla Home - (509) 394-6826
    • Spokane Home - (509) 344-5770
    • Veterans Home - (360) 895-4700
    • Soldier Home – (360) 893-4515
  • Washington Veterans Cemetery: The cemetery is providing committal services including military honors. All volunteer services are temporarily suspended. For more information, please call 509-299-6280
  • WDVA at the Seattle VA Regional Office: WDVA staff in the VA Regional Office are available via for phone or email at 1-800-562-2308 or /
  • Mental Wellness: WDVA Resources in Response to COVID-19

For additional questions or information on office status and updates, please contact communications at or 1-800-562-2308


New Procedures at the Washington State Veterans Cemetery - Medical Lake

The Washington Department of Veterans Affairs (WDVA) State Veterans Cemetery continues to provide interments for Veterans and eligible individuals. However, WDVA is adjusting its services according to CDC recommendations in response to the COVID-19 epidemic. As a result, the following changes are currently in effect:

  1. Our cemetery remains open to visitors, but we strongly encourage all guests to obey local travel restrictions and avoid unnecessary travel. Visitors should expect certain portions of our location typically open to the public may be closed (for example, public information center). Preplanning or immediate need interment applications may be mailed, emailed, or faxed. For Burial Assistance or additional information, please contact the cemetery at, 509-299-6280
  2. As of Monday, June 22, WDVA is able to conduct outdoor committal services for groups of up to 200 individuals per state directives, weather permitting. During periods of inclement weather, services may be moved to the committal shelter which has a maximum capacity of 10 individuals. In this situation, overflow would be outdoors with physical distancing.  In cases of thunder and lightning, overflow may not be an option.  The family or servicing funeral director are asked to provide a list of attendees in the event of an outbreak.  Attendees are required to wear facial coverings. Larger groups will need to reduce their numbers to receive services.
  3. To minimize the spread of COVID-19 and to protect the health and safety of our employees conducting interments, the cemetery will not accept floral arrangements. Families that wish to place a floral arrangement(s) (limit 2) may do so after 4:30 pm on the day of the interment or any time after that. This change will be in effect until further notice.  
  4. The Department of Defense has authorized the resumption of military funeral honors.  This service is subject to the availability of military personnel.   

We are asking for your assistance in communicating the changes in operations to families that have interments scheduled and contact honors providers to cancel their services. 

Please contact the State Veterans Cemetery for previously scheduled interments as soon as possible if the family wishes to postpone the interment. WDVA will work to schedule a committal or memorial service later for those families that choose to continue with the direct interment or postpone.

For additional information on state and federal responses to COVID-19, please visit and